Rescue Service information number
When calling from a mobile phone, the regular charge of 0.23 euro cents per minute applies. When calling from a desk phone, the charge based on the service package of the operator applies.
The assistant is guided by good practices and the principle that every problem must be solved.
Call if you think that the environment or somebody’s life, health or property is in danger, for example:
Answer the questions in a short and precise manner.
Do not end the call unless you have been given permission to do so.
NB! Calling the emergency number 112 is not a joke. Nowadays, none of the callers remains anonymous. Prank callers will be punished by the police.
Family physician advisory line
The national help centre provides medical advice 24h a day in Estonian as well as in Russian.
When calling from abroad, dial +372 630 4107.
The employees of the advisory line are experienced physicians and nurses.
The number 1220 can be dialled from all communication operators across Estonia. When calling from a desk phone, the first 5 minutes are free of any charge. From then on, local call charges apply. When calling from a mobile phone, the package-based per minute charge applies from the beginning of the call.
The callers remain anonymous. Persons without health insurance are also welcome to call.
When calling the number 1220
Fault notification line of Eesti Energia
If there is a power outage, call or send a SMS to Eesti Energia fault notification line 1343. The line is open 24h a day.
The order of giving the data is not important.
You can also send a text message
In the event of larger faults, the telephone lines may be overloaded. In that case, it is convenient to send your notice by a text message. If the notice is inserted correctly, the sender will receive an affirmation of receipt.
The charge based on the service packet of the operator applies for calls and text messages.
Give notice of a fault if:
If you notice that power lines or some other circuit devices that may endanger humans or animals have fallen to the ground, please also call the emergency number 112.
We prevent accidents, save lives, property and the environment.
Together we have reduced accidents and losses to the level seen in the Nordic countries.